Galvano is a bathroom wholesaler in the Benelux. It’s key differentiator is to supply the best services and the most relevant products to professionals specialised in bathroom installation. Galvano has always been a leader in doing business digitally. Approximately 90% of all orders is done digitally, via website, app and connected ordering software. The website has a pivotal role for customers to order quickly and easily and to consult order status, quotes, delivery times and invoices.
Real solutions with SPARQUE
Galvano is all-in on product recommendations. For professionals it is imperative to have all required materials complete to do a job. In a large assortment, relevant recommendations shorten the time needed to find all the required and correct complementary items. Customers often add recommended products when they are relevant. The recommendations drive both higher customer satisfaction and higher order values for Galvano.
Ron Kessels, Director E-Business Saint-Gobain Distribution Benelux
“We were very impressed by the flexibility of the SPARQUE solutions. The way we now have personalised product recommendations configured, is exactly what our customers need.”