Improve customer satisfaction
MS SCHIPPERS – RECOMMENDATIONS
About MS Schippers
To MS Schippers customers stable hygiene is paramount. To leave the stable and take receipt of a delivery means that a farmer has to change clothes, disinfect, etc. MS Schippers helps customers not to forget anything for their order by presenting relevant recommendations. When an item is added to the cart, a pop-up is displayed with high quality recommendations. Also on the cart page, relevant collateral products are shown. Make sure your customers have everything they need on one order!
Higher customer satisfaction and 10% higher order values
High quality recommendations are very helpful to customers, since they make ordering so much easier. B2B customers are expert users and know products very well and can judge in an instant if the recommendations are any good. When they are not, it causes annoyance. When they are however, recommendations convert very well. For customers, such a guided experience is the most convenient way to complete an order. For MS Schippers, it is a pathway to higher conversion rates, higher order values and a higher share-of-wallet.
How does it work? SPARQUE.AI’s unique Build-your-own-algorithm feature ensures the MS Schippers e-commerce team can get recommendations exactly right. Order data is used to offer recommendations that fit the customers’ order history, that are cross-sold to other customers in the same customer segment and since seasons are important in agriculture, that fit the needs of the current growing season.
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